This Privacy Policy explains what personal data we collect on this website, why we collect it, and how we handle it. We act in accordance with the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
1. Data controller
AutoPflege. Contact: contact@auto-pflege-berlin.de
2. What we collect
Contact form: our contact form opens your email client; we only see what you choose to send us by email (name, address, message, any details about your vehicle).
Cookies & local storage: we use strictly necessary local storage to remember your cookie choice and accessibility preferences. Analytics and marketing cookies are only loaded if you explicitly accept them via our consent banner.
Server logs: our hosting provider may temporarily process technical information such as IP address, browser and access time for security and stability.
3. Legal basis
We process your data based on Art. 6(1)(a) GDPR (consent, for non-essential cookies), Art. 6(1)(b) GDPR (performance of a contract, when you contact us about a booking), and Art. 6(1)(f) GDPR (legitimate interest, for basic site security).
4. Retention
We keep email correspondence only as long as needed to handle your request and to meet any legal retention obligations.
5. Your rights
You have the right to access, correct, delete, restrict or object to the processing of your personal data, as well as the right to data portability and to lodge a complaint with a supervisory authority.
6. Updates
We may update this Privacy Policy to reflect changes in our practices or in the law. This page should be reviewed by a qualified legal professional before going live.